Care that feels
like family,
at home.
Bilingual Support at Home & aged care services designed for Chinese families across Greater Sydney. Delivered with warmth, dignity and cultural understanding.
Comprehensive Care Services
A full spectrum of in-home support, delivered by trained, vetted, bilingual professionals
My Aged Care Concierge
End-to-end assistance with My Aged Care registration, assessment booking, status tracking and post-approval scheduling. One bilingual case manager walks you through every step.
- My Aged Care registration
- Assessment coordination
- Status tracking
- Bilingual support
Personal Care
Assistance with daily living activities including showering, dressing, grooming, and medication management. Delivered with respect and dignity.
- Hygiene assistance
- Medication support
- Mobility support
- Continence care
Domestic Assistance
Help with household tasks to maintain a clean, safe, and comfortable home environment.
- Light housekeeping
- Meal preparation
- Laundry services
- Shopping assistance
Companionship & Social Support
Meaningful connection and engagement to combat isolation and promote wellbeing.
- Social activities
- Conversation & company
- Community access
- Cultural support
Nursing & Clinical Care
Professional nursing services for complex health needs, delivered by registered nurses.
- Medication management
- Wound care
- Health monitoring
- Chronic disease support
Transport & Mobility
Safe transportation and mobility assistance to maintain independence and community connections.
- Medical appointments
- Social outings
- Shopping trips
- Mobility aid support
Eight funding levels,
one right for you
Australian Government-funded support tailored to your care needs — from occasional check-ins to comprehensive 24-hour care.
Minimal Support
Light, occasional help to stay safe and confident at home
Light Personal Care
Regular help with showering, dressing and meals a few times a week
Moderate Support
Balanced mix of personal care, transport and domestic support several times each week
High-frequency Support
Daily personal care plus weekly nursing or therapy visits
Daily Support & Health Coordination
Comprehensive daily care with active health coordination
Comprehensive Care
Multiple daily visits with nursing oversight and respite for family carers
Intensive Daily Care
Intensive daily clinical and personal care for advanced conditions
Highest Level of Care
The most intensive in-home support available, comparable to residential aged care
From application to care
— we walk with you
The journey typically takes 7–10 months. Our bilingual case managers guide you through every step, from your first phone call to the day care begins.
Apply
AU YH Care assists you to register with My Aged Care and submit the assessment request.
Information Check
My Aged Care calls to verify your details and refers you to an assessment provider.
Home Assessment
The assessment provider books a time and conducts the in-home assessment.
Result
Result becomes available online and a letter is mailed to your home.
Wait for Funding
My Aged Care releases funding through the National Priority System.
Service Start
Once your activation code arrives and the service agreement is signed, AU YH Care designs your personalised Care Plan.
Ready to start your journey?
Our bilingual team helps you register with My Aged Care today — free.
Care rooted in
community
We are a Sydney-based home care provider built for Chinese families. Every family we support becomes part of ours.
Bilingual, End-to-End
From the first phone call to bedside care, your family always speaks the same language as your carer.
Associated Provider & Insured
We operate as an associated aged care provider in partnership with a registered provider, delivering services with full clinical governance and comprehensive insurance.
Same Team, Every Visit
We assign a small, consistent team so trust and daily routines build naturally over time.
Culturally Respectful
From meals to festivals, we honour the rhythms and traditions that make home feel like home.
Quarterly Care Reviews
Every care plan is formally reviewed each quarter so services flex with your changing needs.
Trained, Audited Team
Care Partners complete ongoing training and regular performance reviews for every shift.
Let's talk about your family
A bilingual coordinator will reach out within one business day. Consultations are always free.
